Terms & Conditions

Welcome to Hamilon Transport Agency. These Terms & Conditions (“Terms”) govern your access to and use of the Hamilon Transport Agency website and the transportation services provided by us. By using our website or requesting our services, you agree to comply with these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Hamilon Transport Agency

Hamilon Transport Agency is a customer-focused transportation service provider serving individuals, businesses, companies, factories, wholesalers, institutions, and other customers.

We aim to provide reliable, timely, safe, and cost-effective transportation solutions based on each customer’s requirements.

2. Use of Our Website

The Hamilon Transport Agency website is provided to help customers learn about our transportation services and contact us regarding their transportation needs.

You agree to use the website only for lawful and legitimate purposes.

You must not use the website to:

• Provide false or misleading information.

• Attempt to gain unauthorized access to the website or its systems.

• Interfere with the operation or security of the website.

• Introduce viruses, malicious code, or harmful technology.

• Use the website for fraudulent or unlawful activities.

• Copy, reproduce, or misuse website content without permission.

3. Transportation Services

Hamilon Transport Agency provides transportation services according to the customer’s requirements and the availability of suitable transportation arrangements.

When a customer contacts us, we first understand their transportation requirements and then provide information about the most appropriate available service.

The final transportation arrangement may depend on factors including:

• Type of goods or items.

• Quantity and size of the goods.

• Pickup and delivery locations.

• Required transportation schedule.

• Vehicle availability.

• Distance and route conditions.

• Other requirements communicated by the customer.

Specific service details, availability, pricing, and arrangements may vary depending on the customer’s requirements.

4. Service Requests and Customer Information

Customers are responsible for providing accurate and complete information when requesting our services.

This may include information such as:

• Customer name and contact details.

• Pickup and delivery locations.

• Type and quantity of goods.

• Preferred transportation date or schedule.

• Special handling requirements.

• Any other information necessary to arrange the service.

Incorrect or incomplete information may affect the availability, pricing, timing, or successful completion of a transportation service.

5. Pricing and Transportation Charges

Transportation charges may vary depending on the nature and requirements of each service.

Factors that may affect the applicable charge include the distance, route, type and quantity of goods, vehicle requirements, timing, and other service-specific requirements.

Any applicable transportation charge should be confirmed with Hamilon Transport Agency before the service is finalized.

6. Customer Responsibilities

Customers are responsible for ensuring that the information and instructions provided to Hamilon Transport Agency are accurate.

Customers must also ensure that the goods provided for transportation are properly described and suitable for transportation.

Customers should inform Hamilon Transport Agency in advance of any special requirements, handling instructions, restrictions, or circumstances that may affect the transportation service.

7. Restricted or Prohibited Goods

Customers must not request transportation of goods that are illegal, prohibited, hazardous, or otherwise restricted under applicable laws and regulations.

Hamilon Transport Agency may refuse to transport any item that we reasonably believe may create a safety, legal, or operational risk.

If the nature of the goods is not properly disclosed by the customer, Hamilon Transport Agency may not be responsible for problems resulting from that failure to disclose.

8. Timing and Delivery

Hamilon Transport Agency aims to provide transportation services in a timely and reliable manner.

However, transportation schedules may be affected by circumstances beyond our reasonable control, including traffic congestion, road conditions, weather, accidents, vehicle issues, government restrictions, route closures, or other unforeseen circumstances.

We will make reasonable efforts to communicate with customers when significant circumstances affect a transportation arrangement.

9. Safety and Handling

We aim to provide safe and secure transportation services and take reasonable care in arranging transportation according to the customer’s requirements.

Customers are responsible for properly informing us about goods that require special handling, protection, loading, unloading, or transportation conditions.

Any special handling requirements should be communicated before the transportation service is confirmed.

10. Website Content

All content on this website, including text, photographs, graphics, logos, service information, and other materials, is provided for general informational purposes.

We make reasonable efforts to keep the information on the website accurate and useful. However, service availability, pricing, transportation arrangements, and other details may change without notice.

Information displayed on the website does not necessarily constitute a binding offer or guarantee of service availability.

11. Intellectual Property

All website content and materials belonging to Hamilon Transport Agency, including text, graphics, logos, images, designs, and other materials, are protected by applicable intellectual property laws.

You may view the website and use its information for personal or legitimate business purposes.

You may not copy, reproduce, modify, publish, distribute, sell, or commercially use our website content without prior written permission.

12. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

These links may be provided for convenience or additional information. Hamilon Transport Agency does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

Your use of third-party websites is subject to their respective terms and policies.

13. Privacy

Your use of our website may involve the collection of information that you voluntarily provide when contacting us or requesting information about our services.

Our Privacy Policy explains how information submitted through the website may be collected, used, and handled.

By using our website and contacting us, you acknowledge that you have read and understood our Privacy Policy.

14. Disclaimer

The Hamilon Transport Agency website and its content are provided on an “as is” and “as available” basis.

While we aim to provide accurate and reliable information, we do not guarantee that the website will always be complete, current, uninterrupted, or free from errors.

Information available on the website should not be considered a guarantee of a particular transportation service, price, availability, delivery time, or outcome unless specifically confirmed by Hamilon Transport Agency.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Hamilon Transport Agency shall not be responsible for losses arising solely from a customer’s use of or reliance upon general information provided on the website.

Any responsibility relating to a specific transportation service will be subject to the agreed service arrangements and applicable laws.

16. Changes to These Terms

Hamilon Transport Agency may update or modify these Terms & Conditions from time to time.

Any changes will become effective when the updated Terms are published on this website.

We encourage visitors and customers to review this page periodically to stay informed about any changes.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of Bangladesh.

Any disputes relating to these Terms or the use of our website or services shall be handled in accordance with applicable law.

18. Contact Us

If you have any questions about these Terms & Conditions or our transportation services, please contact Hamilon Transport Agency.

Hamilon Transport Agency
Email: hamilon.info@gmail.com
Phone: 01333-750020, 01333-750031, 01333-750030
Address: 23, Umesh Chandra Lane, Khaldhar Road (Akhpatti Mor), Jessore